Terms & Conditions
1. General Terms
1.1 “Company” refers to Wrolin Holdings LLC DBA Reverent Wedding Films, its lessees, contractors, sub-contractors, employees, or agents. “Client” refers to the Bride, Groom, and any other person paying for all or a portion of the products or services contracted.
1.2 By signing below, the Client agrees to the services and prices outlined in the Service Overview and these Terms & Condition (the “Agreement”). If any portion of this Agreement is determined to be invalid, or unenforceable for any reason, it is agreed that the invalidity of such portion shall not affect the validity of the remaining portions of this Agreement. By signing, the Client certifies that they have read and agree to all terms of this contract and to the limitations and conditions within.
1.3 This Agreement will be construed according to the laws of the State of Texas.
2. Booking & Pay Schedule
2.1 The Client will pay a non-refundable deposit (plus all applicable sales tax) at the time of the signing of this Agreement to reserve Client’s wedding date. Client understands and agrees that the Company is reserving a date for Client’s wedding and will be required to turn away other business. In addition, Client understands and agrees that the Company will be providing various services to Client prior to the wedding. As a result, Client understands and agrees that the non-refundable deposit and all other non-refundable payments are earned by the Company and are not a penalty.
2.2 Client will make all scheduled payments as outlined in the Service Overview. All payments made under the payment option chosen by Client become non-refundable when due and are considered earned by the Company. The final balance is due a month prior to the date of Client’s event. Nevertheless, all payments required by this Agreement may be paid by the Client online or mailed to our studio located at 7915 FM 1960 Rd West Suite 202, Houston, TX 77070. If paying by check, please make payable to Reverent Wedding Films. No cinematographer will begin filming until all balances due are paid in full.
2.3 Adding Time During Event: If the Client wishes to add time during the event, then they will be billed at a rate of $440 per hour. No files will be edited or delivered to the Client until payment is received in full for any time added during the event. If the Client fails to provide payment within 30 days after the event then the Company will charge an additional $100 per hour for time taken to edit the files.
2.4 In the event that more than one client wishes to book wedding services on the same day, preference will go to the first client to pay the deposit.
2.5 Adjustment for Inflation for any Client who books more than 12 months in advance: At Company’s discretion, some payments due under this agreement shall be adjusted for inflation beginning on the first annual anniversary date of this agreement, and annually thereafter. Subsequent adjustments shall be made annually on the anniversary of the initial adjustment. Each adjustment shall be made in line with the latest Consumer Price Index-All Urban Consumers (CPI-U).
2.6 Clients choosing to make payments using a Reverent Flex Pay payment plan understands and agrees that there will be a $100 charge for utilizing this option. A payment plan is defined as multiple payments over multiple months. The minimum initial deposit for the payment plan option is $100. The remaining balance will be spread out over multiple months in equal amounts as agreed by the Client. The final payment plan payment will be due one month before the Client’s event. No cinematographer will begin filming until all balances due are paid in full. All payments due after the initial payment under this agreement shall be made through auto-draft from the Client’s designated account or card. By entering into this agreement, the client authorizes the Company to automatically debit or charge the specified amount from the Client’s account in accordance with the payment schedule outlined herein. The Client agrees to ensure that sufficient funds are available. In the event of insufficient funds or any issues with the auto-draft, the Client will be responsible for promptly addressing any payment failures and any associated fees. The Client may modify the auto-draft arrangement by providing written notice to the Company at least 7 days prior to the next scheduled payment date. All payments made are considered non-refundable.
3. Travel & Holiday
3.1 Travel Fees will be charged if our teams in the surrounding area are already booked for the date in question. For any events outside of our normal operating areas that require hotels, flights, or vehicle rentals, all expenses will be approved by the Client and incorporated into the booking fees prior to signing this Agreement.
3.2 Travel of 60 miles or more from closest major city near our place of business will accrue mileage expenses calculated before the time of booking by the Company. Travel time between venues on the day of the event is counted as hours of coverage.
3.3 For any event that falls on a weekend nearest to a major holiday (Easter,Thanksgiving, New Year’s, Christmas), a $600 holiday fee will be applied to the total cost of the package. This fee is in place to cover additional expenses required for your cinematographer(s) to be available on your wedding date(s).
3.4 In the event of a ceremony or reception location change, client may be subject to additional travel fees as listed in section 3.2 above.
4. Production of Wedding Day
4.1 Audio Recording: Due to a variety of potential problems with venue restrictions, access to audio feeds, and interference, we can not guarantee high quality audio recording of vows, toasts, or other speeches/ceremonies.
4.2 Aerial Cinematography: This is subject to the rules outlined in the Federal Aviation Administration’s Small UAS rule (Part 107). All flights are at the discretion of the aerial cinematographer on site and local law enforcement. In the event that aerial cinematography is not possible on the day of your wedding, the Company will not be liable to provide any refund. Check to see if your venue allows aerial cinematography here: https://www.faa.gov/uas/recreational_fliers/where_can_i_fly/b4ufly/
4.3 Filming Requirement: Client must allow cinematographers a minimum of 2 hours prior to the scheduled ceremony start time in order to appropriately, professionally, and correctly capture pre-ceremony events, detail shots, and set up all necessary elements for properly capturing the ceremony.
4.4 Other Vendors: Our cinematographer teams make every effort to work with your other vendors hired for tasks such as photography, DJ, florals, etc. in order to ensure a successful event.
4.5 Vendor Meals & Breaks: If video coverage is greater than 5 hours, Client will provide a meal to the cinematographers when guests are served. If no meal is provided then all cinematographers will be allotted an appropriate amount of time to go find food. the Company will not be responsible for coverage lost during this period of time. Hours for the day are all consecutive hours and cannot be broken up.
4.6 Parking: Client is responsible for paying for any parking fees entailed on the day of the event or providing parking permits.
4.7 Access: It is the Client’s responsibility to secure access to areas for cinematography. The Company will not be responsible for coverage lost due to access restrictions. Client assumes all responsibilities for obtaining any necessary permission, clearance permits, insurance, etc., which may be required for the Company to video record each event, public or private. Client assumes all responsibility for obtaining and retaining permission for access to any requested video camera positions and is solely responsible for the quality of the final production resulting from the use of, or inability to use such video camera positions. Client is also responsible for paying any parking fees entailed on the day of the event or providing parking permits.
4.8 Talent Release: The Client warrants that he/she has the legal permissions reserved for the Company to record anything and/or anyone throughout the designated locations and event timeline; including photos, musical recordings, or any other materials delivered to Company for inclusion in the Client’s final video. Client provides full release to use all photo, video, audio, and miscellaneous content for inclusion in the final film.
4.9 Sub-Contractors: Company shall have the exclusive right to enlist and direct the services of contractors and/or sub-contractors.
5. Editing & Delivery
5.1 Turnaround Time: After booking, the Client may reach out at any time for the estimated turnaround time for receiving their finished film. In order to ensure the best quality, it is at the Company’ discretion to determine the amount of time it will take to edit the final videos. If the final videos are not delivered within 12 months of the date of the event, without cause, then the Client will be refunded no more than the amount paid.
5.2 Guaranteed Deliveries: These items will be delivered within the time frame listed in your package selection. Days are defined as business days. Exceptions: Any holidays/office closures that fall within this time frame, may extend the actual delivery date of these products by the number of business days that pertain to the holiday/office closure.
5.3 Errors: Editing errors are corrected at no charge (i.e spelling, technical errors). Two weeks after delivery of film, Company is not liable for any requested changes.
5.4 Revisions: Any requested edits or revisions after video has been delivered digitally must be submitted through the Revision Request Form which will be made available to the Client at Client’s written or verbal request. All revisions will be charged at current rate of $100.00 per hour, with a 3-hour minimum for editing and labor plus additional licensing or miscellaneous fees. Client will be provided a firm quote and all payments must be received prior to Company commencing work. Allow an additional 4-6 weeks per project for revisions. the Company reserves the exclusive right to edit all video. Teasers or videos for social media may not be revised, other than error, and are edited at the sole discretion of the Company. All revision requests must be submitted within 30 days of film delivery.
5.5 Music Selection: Just as filming style is at the discretion of the cinematographer, editing style is at the discretion of the editor. All clients will be provided with style choices to assist the editing team in choosing the soundtrack. Songs can be requested up to one week after the Client’s wedding date. Requests will always be considered but can not be guaranteed due to licensing and style restrictions. If a song change is requested more than one week after the date of the event and/or initial delivery then the Client will be charged for re-editing costs at the rate of $100.00 per hour.
5.6 Copyrights: The Client is acting as agent for all members of the party and guests and grants the Company all rights for display, broadcast, exhibition, promotion, and advertising use of all images produced under this Agreement. The finished works will also remain the property of the Company.
5.7 Ownership: Company reserves the right to use these videos for display, publication or other purposes. All video masters and raw footage remain the exclusive property of Company.
5.8 USB & Hard Drive Delivery: The Company uses a USB using the most compatible media for set-top players and computers. The Company is not responsible for incompatibility with the USB Drives created and the Client’s player. The company does not produce or manufacture any external hard drive(s) (HDD or SSD), USBs, or storage devices and purchases these devices through a third party manufacturer. The company cannot guarantee the sustainability of the storage device and advises the client to back up all files on a secondary storage source.
5.9 Backups: Finished Production & Raw Footage will be hosted and stored by the Company for a term of 12 months from the wedding date. All backups will be deleted 12 months after the wedding date.
6. Artistic License
6.1 The Client agrees to have critically viewed samples of the Company’s video work and hereby grants full editorial and production control to the Company, regarding all aspects of the production and post-production services for the event.
6.2 Client acknowledges that he/she is familiar with the Company’s portfolio and is requesting services with knowledge of the Company’s style and that the Company’s work is constantly evolving; that the Company’s services are of a unique and artistic nature; that the video may be different from video done by the Company in the past; and that in creating the videos we shall use our own creative artistic judgment to create images consistent with our personal judgment and vision of the event, which may be different from the Client’s and or the subject’s vision of the event. Accordingly, the Client acknowledges that the videos shall not be subject to rejection on the basis of taste or esthetic criteria.
7. Exclusivity
7.1 The Company will be the exclusive professional cinematographer and will have full creative control of all production. Friends and family are permitted to operate video cameras on the condition that they do not interfere with or get in the way of the professional coverage. Any conflicts with other photographic or video coverage contracts, and any notifications necessary to avoid such conflicts, are the sole responsibility of the Client.
8. Force Majeure
8.1 Company will not be liable to the Client for any loss resulting from an act of God, natural disaster (including but not limited to fire, earthquake, storm, hurricane, flood, lightning, tornado, pandemic), an accident of any kind, an act of the public enemy, war, general arrest or restraint of government and people, civil disturbance or similar occurrence, terrorist attack, general disruption of the Internet, or general inability of national carriers to make scheduled deliveries.
9. Limitation of Liability
9.1 If Company fails to provide the services hereunder due to reasons other than those listed in Paragraph 6 herein, Client’s recovery and Company’s liability is limited to the total amount paid from Client to Company under this Agreement and Company will have no further liability to Client, regardless of the total amount of costs or damages claimed by Client. Client’s recovery is also limited to the total amount paid from Client to Company under this Agreement in a situation where the digital files are lost or damaged through camera malfunction, where Company’s camera(s) memory cards are stolen, or where Company’s equipment is otherwise lost or damaged. If only a portion of files are lost, stolen or damaged, refund to the Client will be in reasonable proportion to the amount of lost files.
10. Liability
10.1 Assumption of Risk; Release of Company. Client is responsible for and assumes the risk of injury to Client throughout the wedding day coverage. Except as set forth in paragraph 7, the Client, their heirs, assigns, and next of kin, agree to fully release company, and company’s employees and independent contractors from any and all liability, claims and/or litigation or other actions that the Client may have for injuries, disability, or death or other damages of any kind, including but not limited to, direct, special, incidental, indirect, punitive or consequential damages of any kind.
11. Cancellation & Refunds
11.1 Change of Date: In case of a change in the time, location, or date of the Event, the Company shall make reasonable efforts to accommodate the change with a $300 administrative fee. However, if the new time or date conflicts with the Company existing schedule, the Company reserves the right to terminate the Agreement. In the event of such termination, Client shall forfeit any previous non-refundable deposits.
11.2 Client Cancellations: The Client reserves the right to terminate the Agreement for any reason at any time up to the date of the event. Should the Client terminate the Agreement more than 30 days prior to the event date, all money paid less the non-refundable deposit described in this Contract will be refunded 90 Days from the requested refund date. The Client understands and agrees that the non-refundable deposit is a reasonable estimate of the value of the services the Company has already provided to the Client, including, reservation of the date, planning, pre-event videos, and pre-production services. The Client understands and agrees that the Company schedules clients on specific dates and is required to turn away other potential clients who might be interested in that date. As a result, the cancellation by the Client less than 30 days prior to an event would result in financial loss to the Company. Accordingly, should the Client cancel within 30 days of the event, then The Client will be liable for 100% of the contracted rate.
11.3 All monies paid through a payment plan are considered non-refundable. No downsizing packages.
11.4 Package Changes: If the Client wishes to change packages they are allowed to change to a higher priced package. However, the Client cannot change to a lower priced package.
11.5 Company Cancellations: If the Company fails to comply with the terms of this Agreement due to any event at or beyond the control of the Company including but not limited to illness, accident, labor disputes, Acts of God and other catastrophes, or uncontrollable and unforeseeable equipment failure, the Company’s liability is limited only to a refund of all money received.
In the event that the Client is in breach of any of the Terms & Conditions of this Agreement, the Company has the right to cancel all remaining services and refund any balance for work not yet completed as determined in the Company’s sole discretion.
